Before you lodge a complaint, it is usually preferable to try and resolve the issue with the service provider first.
If this is not successful in resolving your issue, then contact the appropriate authority shown below.
Phone bills and connections, NBN Internet Plans
Do you have an issue with a phone bill, or has your Internet or phone service been disconnected?
Banking, insurance or superannuation
Do you have a problem with your bank, insurance company or superannuation provider?
Are you having issues with your Newstart payment or any other Centrelink payment?
Being discriminated against
Are you being bullied or discriminated against? Do you need information about being harassed?
Do you have a complaint about a lawyer? Also find out how to obtain legal advice, including Legal Aid.
Information for Indigenous Australians
Information for Indigenous Australians including Legal Services and discrimination issues.
Health and disability
Do you have a problem with a health service provider, an aged care complaint, or an issue with NDIS?