Where there is an immediate concern for the safety of a child or young person, call 000.
No wrong door
If you have any concerns about the safety or wellbeing of a child or young person, we can help you work out who to talk to and how to get help.
Ombudsman Tasmania is one of five main bodies that oversee child safety and wellbeing in Tasmania. They are:
- the Ombudsman
- the Commissioner for Children and Young People
- the Office of the Independent Regulator
- the Registration to Work with Vulnerable People Scheme
- the Integrity Commission.
All five oversight bodies are committed to working together to ensure people’s concerns go to the best place and do not ‘fall through the cracks’.
This commitment puts into practice something called the ‘no wrong door’ approach. It’s called that because it involves the oversight bodies working together to make sure your concern gets to the best place, no matter which ‘front door’ you go through.
These bodies have developed a user-friendly guide explaining how to be heard when you have concerns about the safety or wellbeing of a child or young person.
Guide to Tasmanian oversight bodies
How to be heard when you have concerns about the safety or wellbeing of a child or young person (March 2025 | Version 1.0)
This user-friendly guide was developed in response to recommendation 18.14 of the Commission of Inquiry into the Tasmanian Government’s Responses to Child Sexual Abuse in Institutional Settings. It summarises the five key Tasmanian oversight bodies with a role in keeping children and young people safe.
The guide has been developed by the Ombudsman, the Office of the Independent Regulator, the Commissioner for Children and Young People (CCYP), the Integrity Commission and the Registration to Work with Vulnerable People Scheme.
The guide outlines:
- how each oversight body responds to reports of child sexual abuse
- how complaints and concerns are managed, and
- how information provided to each body is managed.
Published as version 1.0, this interim resource will be revised following the establishment of the new Commission for Children and Young People.
Please be mindful that this guide contains advice on reporting concerns related, in part, to the safety and wellbeing of children. While it doesn’t go into detail about these topics, it is important you seek support if you feel you may need it. You can contact a service you’re already familiar with, or you can find a list of services on the CCYP's website.
You can download a copy of the guide below (available in both print and online formats). A child-friendly version of the guide, titled 'No wrong door' is also available below.
Guide to Tasmanian oversight bodies downloads
Our child safe commitment
We are committed to keeping children and young people safe, and believe every child and young person has the right to feel safe and to be safe.
See links to our Statement and Policy below: