A complaint is when you tell someone that something:

• has gone wrong
• isn’t working well.

You can make a complaint to us about a health care provider in Tasmania.

Providers support people by giving them a service.

Health care providers can include:

bullet health organisations, like hospitals

bullet health care professionals, like doctors.end of list

For example, you might have a complaint about:

bullet the care you received

bullet the way your health care provider makes decisions.end of list

We are independent.

This means we:

• make our own decisions
• don’t take sides.

Our service is free.

We can’t help you with complaints about health care providers outside of Tasmania.

We might not be able to help if your complaint is about something you have known about for

 more than 2 years. 

A different organisation might be able to help you with your complaint.

You can find out who you should make a complaint to on our website.

www.healthcomplaints.tas.gov.au/
complaints/referrals