You can make a complaint about:

• a decision we made
• our services.

You can ask for an internal review of a decision.

An internal review is when we check:

bullet how we made a decision

bullet if we need to change a decision.end of list

You can make a complaint about our services.

It is best you try talk to the person your complaint is about first.

They might:

• say sorry
• tell you why they did something
• ask their manager to help.

You can also ask for help from the person’s manager.

You might do this if you don’t want to keep working with the person your complaint is about.

You can also make a complaint about us to Ombudsman Tasmania.

You can call them.

1800 001 170

You can send them an email.

ombudsman@ombudsman.tas.gov.au