What you can make a complaint about

A person raising their hand. Above is a speech bubble showing a problem icon.

A complaint is when you tell someone that something:

A speech bubble showing a problem icon above a government building.

You can make a complaint to us about a Tasmanian Government Agency.

A state government building and a local government building.

A Tasmanian Government Agency can include:

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A Tasmanian Government Agency can also include:

3 people with a speech bubble above showing a tick and a cross.

We are independent.

This means we:

A person supporting someone. Above is a tag that says ‘free’.

Our service is free.

2 people sitting at a table. Above is a speech bubble showing a cross.

We can’t help you with complaints about other government agencies.

This includes:

Government building with an Australian map above showing a location pin.

The Australian Government building.

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We might not be able to help if your complaint is about something you have known about for

more than 2 years.

A small building with a cross above it.

We can’t help with complaints about private businesses.

For example, complaints about:

Phone beside a bill showing a money icon.

Computer with a cracked screen.

Tasmanian Government building with a cross icon above it.

We also can’t help with complaints about some parts of the Tasmanian Government.

Judge in court holding a gavel.

For example, complaints about a decision made in court.

Court is a place where decisions about the law are made.

3 people standing in front of a building with a thumbs up icon above.

A different organisation might be able to help you with your complaint.

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You can find out who you should make a complaint to on our website.