Easy read
Complaints about us
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You can make a complaint about:
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You can ask for an internal review of a decision. |
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An internal review is when we check: |
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how we made a decision |
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if we need to change a decision. |
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You can make a complaint about our services. It is best to talk to the person your complaint is about first. |
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They might:
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You can also ask for help from the person’s manager. |
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You might do this if you don’t want to keep working with the person your complaint is about. |
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You can also make a complaint about us to people outside our organisation. |
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The Joint Standing Committee on Integrity is a group who make sure we do the right thing. |
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You can call them. (03) 6212 2200 |
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You can send them an email. |
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