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Before you make a complaint to us

A speech bubble showing a problem icon above a government building.

You should tell the Tasmanian Government Agency what your complaint is about before you tell us about it.

2 people speaking on phones. There is a line between them.

You might be able to work together with them to make it better.

You should:

Someone writing on a document showing a problem icon.

  • write to them about the issue

Hand wearing a watch with another hand pointing at it.

  • give them time to reply.

A website icon.

You can find some tips to help you talk to them on our website.

www.ombudsman.tas.gov.au/complaints/tips-for-making-a-complaint

A person who has their arms crossed. They have a speech bubble with a problem icon.

If you’re still not happy, you can make a complaint to us.