You should tell the Tasmanian Government Agency what your complaint is about before you tell us about it.

You might be able to work together with them to make it better.

You should:

• write to them about the issue

• give them time to reply.

You can find some tips to help you talk to them on our website.

www.ombudsman.tas.gov.au/complaints/smart-complaining

If you’re still not happy, you can make a complaint to us.