Complaints about health service providers in Tasmania
You can contact the Health Complaints Commissioner if you have a complaint about a health service provider in Tasmania.
The Health Complaints Commissioner is impartial. We do not advocate for either side of a complaint. We act in the public interest. Our role is to promote and protect the rights of people who use health services, and to improve the safety and quality of health services in Tasmania.
What we can help with
You can contact our office if you have a complaint about a health service provider in Tasmania. Health service providers include:
- public and private hospitals, and any health facility where a health service is provided such as a medical clinic or community health centre
- doctors, nurses, dentists, pharmacists and other health practitioners registered with Australian Health Practitioner Registration Agency (Ahpra).
We assess complaints from people who use health services about the services they receive in Tasmania. This can include complaints about:
- treatment
- access to services
- quality and safety
- care and attention
- respect and dignity
- communication about healthcare services
- your involvement in healthcare decisions
- the way your health service provider handles your complaint.
Complaints can provide feedback for health service providers in Tasmania. They can lead to improvements in the quality of Tasmania’s health system.