We make sure Tasmanian Government Agencies do the right thing.

A Tasmanian Government Agency can include:

• a Tasmanian Government department

• a local government.

A Tasmanian Government Agency can also include:

• an organisation the Tasmanian Government owns all or part of
• an organisation run by the Tasmanian Government.

For example:

• a prison
• a water company.

We can look into complaints people make about Tasmanian Government Agencies.

A complaint is when you tell someone that something:

• has gone wrong
• isn’t working well.

We can look into Tasmanian Government Agencies if we think:

• they have been unfair

• they have not followed the law.

There are laws we must follow when we look into Tasmanian Government Agencies.

We might look into a complaint about:

• a decision a Tasmanian Government Agency has made
• something they have done.

For example, they might have talked to you in a way that you didn’t understand.

We might look into a complaint about services run by a local government in Tasmania.

We might look into a complaint about how people are treated in a prison in Tasmania.