How long does it take to get a decision?

The Act sets out timeframes for the processing of an RTI application by a public authority or Minister. Timeframes vary, however, depending on which stage of the process is being undertaken.  The following timeframes are those contained in the Act, but they can be changed by negotiation in some circumstances.  The following timeframes run from the moment your application has been accepted:

• the original decision on your application must usually be made within 20 working days of its acceptance;
• sometimes a third party (a business or person who is mentioned in the information relating to your request) might need to be consulted by a public authority if they might reasonably be concerned about the release of their information to you. If this applies, it can increase the time frame for a decision by another 20 working days;
• an internal review decision must be made within 20 working days of you requesting it (though you can seek external review to the Ombudsman if a decision has not been received after 15 working days); and
• a decision on external review is to be completed as soon as practicable after receipt of the application.