Contact us

COVID-19 update

Due to COVID-19 we are changing the way you can contact us. This is so we can keep doing our work, safely and efficiently. We want to protect you and our staff.

Our office at 86 Collins Street in Hobart is open at this stage but we are applying very strict social distancing rules. Our counter service will only be very limited and this may change. We would prefer you contact us as explained below.

If you have an enquiry or complaint about a Tasmanian public authority, email us or use our online complaint form.

You can also call us on 1800 001 170. You may be asked to leave a message and we will call you back. We are having problems with our phones at the moment so please try again or email us if you can’t get through.

We think there may be long delays in dealing with complaints due to COVID-19 impacting on public authorities’ resources. Thanks for your patience.

Opening hours

Monday to Friday - 9:00 am to 4.45 pm

Visit us

NAB House, Level 6
86 Collins Street
Hobart Tasmania

Write to us

Ombudsman Tasmania
GPO Box 960
HOBART TAS 7001

Telephone

1800 001 170
(Free call from a landline nationally, but call charges may apply from a mobile phone or pay phone)

Fax

03 6173 0231

Email

ombudsman@ombudsman.tas.gov.au

Building facilities

Disabled access (at entrance via Collins Street)

Multi-storey car park on Argyle Street - Argyle Street Carpark

National Relay Service (NRS)

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service. Call one of the NRS Call Numbers, and ask for Ombudsman Tasmania 1800 001 170.

Do you need an interpreter?

If you need an interpreter, please call TIS National on 131 450 and ask them to call  Ombudsman Tasmania on 1800 001 170.

You can also visit the TIS National website for translated information about the service TIS National provides.