Graeme Gilmour and TT-Line (January 2020)
Mr Gilmour runs a caravan park in Tasmania's north west. Mr Gilmour has noticed changes over the years and so he sought information from the TT-Line in relation to the number of recreational vehicles that might be traveling to Tasmania.
TT-Line refused this information on the basis that, if its cargo carrying capacity and freight movements were revealed, it would expose it to competitive disadvantage. The Ombudsman overturned this decision and determined the information should be released.