Some complaints can be resolved quickly, others take longer. Formal investigations can take several months. We will keep you informed of progress throughout the process and report the results.
Our new website will be launching on 12 October 2026. You can continue to use our website as normal while we make the transition.
Some complaints can be resolved quickly, others take longer. Formal investigations can take several months. We will keep you informed of progress throughout the process and report the results.