The Office of the Ombudsman and Health Complaints Commissioner has published a set of Service Standards. These Standards provide an overview of the role of the Ombudsman and Health Complaints Comissioner and the service we provide to the Tasmanian community.
We will act professionally, impartially, efficiently and courteously.
We will keep you informed and clearly explain our decisions about your complaint.
If you have any questions about how we will handle your complaint, please contact us.
Print PDF version of Service Standards
9.00am to 5pm (Hobart time) weekdays.
Free call from landline phones anywhere in Tasmania, but call charges may apply from a mobile phone.