The Ombudsman is an independent officer appointed by the Governor, and answerable to the Parliament.
Our role is to investigate the administrative actions of public authorities to ensure that their actions are lawful, reasonable and fair.
We work in an independent, impartial and objective way to resolve complaints and to address systemic problems in order to improve the quality and standard of Tasmanian public administration.
Authorities within our jurisdiction include government departments, local councils, water and sewerage corporations, prisons, state-owned companies and Government Business Enterprises.
We can make investigations on our own initiative (often called 'own motion') or following a complaint (see Complaints Process).
Our Strategic Plan for the period 2012 to 2017 is available on the link below.
9.00am to 5pm (Hobart time) weekdays.
Free call from landline phones anywhere in Tasmania, but call charges may apply from a mobile phone.